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COVID-19 Resources

To keep you informed, UHC has put together a couple flyers to help members understand how to cope with COVID-19. Links are below:

Emotional Support Flier - Offers tips for reducing stress and anxiety; encourages members to call the number on their health plan ID card to learn what emotional support resources might be available to them

Behavioral Health Virtual Options - Highlights convenient, on-demand virtual behavioral health options such as behavioral health virtual visits and the Sanvello mobile app

Additional Links:

o   Kaiser provides $0 telemedicine and Flu Shot options. 

Kaiser Telemedicine Southern CAL COVID-19.pdf (PDF)

A Message from Kaiser Permanente:

Simple Ways to be Kind to your Mind

Self Care for mental and emotional wellness


  • To allow our members to stay at home if they want, and to increase the number of patients we can treat, Kaiser Permanente is offering more video and phone visits to increase member access to ambulatory care. Allowing people to stay home and still get great care will also help address the community spread of COVID-19 and ease the global shortage of personal protective equipment (PPE)— masks, gowns, and gloves.
  • While our medical centers are open and operating and are safe places to be, these actions will help to support social distancing and crowd avoidance and prevent and slow the dissemination of COVID-19. 
  • We are proactively reaching out to members to make this option available to them for various appointments.
  • Our members continue to have a choice of phone, video or in-person visits and are encouraged to phone or email their doctor with any questions about their ongoing care needs.

Elective Surgeries and Procedures

  • To ensure we have capacity and equipment to care for the potential of more critically ill patients, Kaiser Permanente has started to postponing/rescheduling elective/non-urgent surgeries and procedures for the next few weeks.
  • Kaiser Permanente physicians are clinically evaluating all elective procedures scheduled for the next few weeks to determine those that can be safely postponed.
  • Each location is working to operationalize this approach, and some have already started to contact members affected by this decision to discuss options for rescheduling and to address questions.
  • Members do not need to contact Kaiser Permanente about their scheduled procedures as we will proactively reach out to those affected by this decision.
  • Members are also encouraged to phone or email their doctor with any questions about their ongoing care needs

SCAL MARCH Covid-19 Member

Additional Links:

 $0 Flu Vaccines

o   Anthem Blue Cross and Blue Shield Members - $0 flu shots are available at participating pharmacies. Members may call Navitus at 1-866-333-2757 for more information.

Virtual Health Care

o   Anthem Blue Cross and Blue Shield members may access MDLive Virtual Urgent Care for $0. See the attached flyer for details.

SISC MDLive - $0 Copays

o   In light of the COVID-19 situation, effective March 13, 2020, SISC is implementing $0 copays on MDLive services.  This benefit provides 24/7 access to a physician by phone.  MDLive physicians follow CDC guidelines with respect to persons exhibiting COVID-19 symptoms.

MD Live CoronaVirus Flyer - Eff 3-13-20.pdf (PDF)

MDLIVE Registration SISC.pptx (PPTX)

 SISC EAP -  Mindfulness Sessions and COVID-19 Resources

o   Employees are likely dealing with a range of emotions during this time. The SISC EAP is here to help. (See the attached flyer for details.)

EAP Coronavirus Flyer.pdf (PDF)

  • Due to high demand, the EAP is providing an additional week of live mindfulness sessions for your employees.  Please see attached details and forward to employees as you determine appropriate.
  • A sudden transition to a remote workplace can be challenging for those leading the team.  The attached 30 minute virtual roundtable recording was created specifically to support managers and supervisors navigating this transition.
  • The EAP program is currently developing a COVID-19 weekly webinar series scheduled for the month of May. These webinars will be customized for SISC districts and members. Please keep a look out for the announcement and registration details in the coming weeks.

For additional EAP resources related to COVID-19, please visit the SISC resource page. We are pleased to announce the SISC EAP COVID-19 May 2020 webinar series. These weekly webinars were designed to support the needs of SISC school district employees during these uncertain times.

Virtual Roundtable Recording.pdf (PDF)

COVID-19 Updates: